Privacy Policy

 

This Privacy Policy outlines the types of personal information that is received and collected by our store and how it is used. We are committed to safeguarding the privacy of our customers and ensuring that their personal information is handled responsibly.

1. Information We Collect

We may collect personal information from customers when they place an order, subscribe to our newsletter, or interact with our website. This information may include, but is not limited to:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Payment information
  • Phone number

2. How We Use Your Information

The information we collect may be used in the following ways:

  • To process transactions and send order confirmations
  • To improve customer service and respond to inquiries
  • To personalize user experience and improve our website
  • To send periodic emails regarding your order or other products and services
  • To administer a contest, promotion, survey, or other site feature

3. Data Protection

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when it is release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

5. Cookies

Our website may use "cookies" to enhance user experience. Users can choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.

6. Third-Party Services

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the bottom of this policy. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

8. Contact Us

If you have any questions about this Privacy Policy, the practices of our site, or your dealings with our site, please contact us at:

info@RetrovertCandles.com

Last updated: 3/2/2025.